Privacy Policy

Last Updated: April 18, 2025

1. Data Controller

The data controller is AlbNext, headquartered in Tirana, Albania. For any information or to exercise your rights, you may contact us at: info@albnext.com.

2. Types of Data Collected

AlbNext does not collect personal information beyond what is voluntarily provided via the contact form. This includes:

• Full name

• Email address

• Phone number

We do not collect or process any sensitive personal data (such as health information, political orientation, biometric data, etc.).

3. Purpose and Legal Basis for Processing

Personal data submitted through the contact form is processed for the following purposes:

• Managing information requests and business inquiries

• Follow-up communications related to services offered by AlbNext

The legal basis for processing is the data subject’s explicit consent (Article 6, letter a) of Albanian Law no. 9887/2008 and subsequent amendments, aligned with GDPR principles).

4. Processing Methods

Data is processed using both digital and paper-based systems, in accordance with applicable technical and organizational security measures. Only authorized personnel have access to your data.

5. Data Retention

Personal data will be retained only as long as necessary to process your request (typically no longer than 24 months), unless legal obligations require extended retention.

6. Third-Party Sharing and Transfers

To schedule a consultation, you may be redirected to a third-party booking platform (e.g., Calendly). Any data you provide on such platforms will be processed by the external provider, and we encourage you to review their privacy policy.

Similarly, when contacting us via WhatsApp, your data will be handled by WhatsApp Ireland Ltd., according to their privacy policy.

AlbNext does not sell or transfer your data to third parties for marketing purposes.

7. Data Subject Rights

Under Albanian data protection law (and in line with GDPR principles), you have the right to:

• Confirm whether your data is being processed

• Access your data in an intelligible format

• Request updates, corrections, or additions

• Request deletion, anonymization, or blocking of unlawfully processed data

• Object to processing for legitimate reasons

• Lodge a complaint with the Albanian Data Protection Authority (www.idp.al)

To exercise your rights, you may submit a written request to: info@albnext.com

8. Data Security

AlbNext implements both technical measures (e.g., SSL encryption, regular backups) and organizational safeguards (e.g., internal policies, staff training) to ensure the confidentiality, integrity, and availability of personal data.

9. Changes to this Privacy Policy

This privacy policy may be updated at any time. The revision date is indicated above. We recommend reviewing it periodically.

AlbNext is committed to protecting your privacy and handling your personal data with transparency, care, and security.